IP Address and Performance Management

VitalSuite is Alcatel-Lucent’s industry leading, award winning, multi-vendor, multi-technology network, application and business transaction performance management product family that offers a number of features and capabilities that address the needs of enterprise, government and service provider customers worldwide. With its unprecedented "Quality of Visibility" (QoV), VitalSuite lets the customer see everything from the physical infrastructure to individual desktops to understand the end-user experience and monitor compliance with service level agreements (SLAs).

Alcatel-Lucent VitalSuite Performance Management Software portfolio integrates multiple innovative components and capabilities to keep networks, applications and business processes working together effectively. From a single location, network managers can monitor, measure and enhance delivery of carrier-class business services across multi-service, multi-vendor networks.

Benefits

• Maximum uptime as a result of proactive performance monitoring and network-wide visibility across the entire IT infrastructure
• Low cost of ownership - reduce CapEx and OpEx outlays with a simple, economical licensing model, cut training time and expense with an easy to use web-based management interface
• Unique VoIP and Genesys Contact Center Support
• Flexible KPI customization, advanced custom threasholding, user-defined reports and configurable web portal to help increase operational efficiency
• Scalable multi-tiered architecture with integrated multi-level domain and flexible administration capabilities to align with business growth and management operational structure
• Increased Quality of Service by improving available bandwidth and managing time sensitive services
• Fast, easy deployment: identify trouble spots, verify Service Level Agreement (SLA) compliance and optimize resource utilization
• Enhanced end-user experiences: access real-time data to identify performance issues before they affect users
• Immediate ROI: track usage data to consolidate or eliminate operational resources