Finding answers. Quickly.
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When you have a business to run, finding answers and solving problems quickly and easily makes all the difference.
CM-Logic provides support in a range of ways – so that our clients can decide how best to interact with us. It’s not just about being able to help, it is also about having quick access to the person with the appropriate technical knowledge to understand your issues – and of course solve your problem.
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| Configuration, migration, integration and change management |
Source code problems |
IBM Rational product issues |
| Our consultants are on hand to discuss the detail and provide practical advice. |
We will put you directly in touch with one of our developers. |
Most problems we can solve. For the few we can’t, we do know exactly who to put you in touch with – and quickly. |
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Our philosophy is to provide the best person for the job. We don’t have a call centre. We won’t pass you through a chain of command. We just put you in touch with the most appropriate expert. Straight away.
Based throughout the UK and Ireland our support team is available from 9am-5pm, Monday to Friday.
E-mail:
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Phone: 0044 (0)118 902 6947
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A range of support options
- Annual maintenance contracts for all CM-Logic products, covering telephone or email support plus on site visits where required. Contact us for details.
- A knowledgeable sounding board at the end of a phone line, via our established mentoring programme .
- Bring an IBM Certified Rational tools expert in on a temporary contract . We can offer architecture specialists, infrastructure engineers and development experts to suit your requirements.
- Solve complex challenges with consultancy support.
- Our IBM Rational Certified team has in-depth and diverse knowledge and can work alongside you to achieve the results you need
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